30-Day Money-Back Guarantee
with One-Year Defective Warranty

We want you to be fully satisfied with your Deck-Guard product. Units have a 30-Day Money Back Guarantee along with a One-Year Defective Warranty.

If you are not satisfied, you may return the item within 30 days of delivery for a full refund of the purchase price minus a 12% restocking fee. Returns or Exchanges must be approved prior to shipping by contacting customerservice@deck-guard.com. Returned items without approval will not get processed.

Only items that have been purchased directly from Deck-Guard's online store can be returned or exchanged to Deck-Guard. Deck-Guard products purchased through retailers must be returned in accordance with their respective returns and refunds policy. Customer is responsible for all shipping charges associated with returns or exchanges.

To ensure a full credit, units must be returned in like new condition, in original boxes, and with all receipts, paperwork, parts and accessories. During the 30-Day trial, we recommend using the temporary mounting options that where provided with the units. Any tampering of units, including use of adhesives will void the Guarantee.

Additionally, your Deck-Guard is covered under a one-year defective warranty. If your unit malfunctions within one year of purchase, it will be replaced. Customer must provide a receipt and is responsible for all shipping.
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